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Area of Expertise
Strategic and tactical planning for software quality across applications and industries. ROI based planning and implement ation of software testing mechanisms. Assessments and guidelines for organizational change, creating of new quality organizations, and transforming of existing quality groups. Software test automation strategy planning, test automation architectural design, development of test oracles, and selection and deployment of software tools.

Key Proficiencies
  • Execute Quality Assessments in small to multi-billion dollar IT, software, and service organizations
  • Develop strategies and tactics for quality software development in mission critical environments
  • Establish release procedures, test criteria, and version tracking to control quality of releases
  • Conceive, implement, and administer software development environments
  • Define and enact defect tracking systems, product quality methods, and standards
  • Institute revision control systems
  • Create and administer continuous improvement programs
  • Author and implement test strategies, test plans, test procedures, and test cases
  • Recommend and direct actions for improvement of testing, tools, and test environments
  • Research, analyze, and write recommendations for offshore outsourcing
  • Integrate development and test teams across multiple continents
  • Project management of complex IT deployments
  • Eliminate unnecessary consumables in testing processes
  • Shorten development integration cycles
  • Reduce defects in large software application releases and lower defect levels in existing software
  • Eliminate customer complaints over non-functioning releases
  • Establish standards compliant processes
Managerial Profile
  • Collaborate with all departments and levels of management effecting software quality
  • Recommend improvements of organization structure and development processes
  • Organize, staff, and manage Quality Engineering, Process Engineering, Development, Technical Support, and Documentation groups
  • Establish and manage QA functions for manufacturing and development
  • Perform hiring searches including interviewing prospects for Software Quality Engineers, Quality Management, Development Management
  • Instill awareness and discipline to improve quality and meet goals
Instructing
  • Teach QA courses in: Software Test Automation Design, Fundamentals of Software Test Automation, Black Box Software Testing, Quality Management, ASQ-CSQE certification, Real World Software Test Management, and Software Test Design

  • Teach Management courses in: Project Management, Statistics, Information Design, Trends in Information Systems Technology, IS Management, Introduction to Information Systems Technology, Strategic Planning, Human Resources Management, and Management by Communication
Employers and Clients
Adobe Systems
Blue Martini Software
Document Technologies, Inc.
Domestic Automation Corporation
Franklin-Templeton
Hewlett-Packard
Informix Software
Knight-Ridder
LifeScan
MasPar Computer Corporation
NEC Technologies
Network Computing, Inc.
Palm Computers

Pyramid Technology
Quality Council of Indiana
S3 Corporation
Software Quality Methods, LLC.
Software Development Technologies (SDT)
Sun Microsystems
Systems Partners
University of California, Santa Cruz Extension
University of San Francisco
Versant Object Technology
ViewStar Corporation
Walker Interactive
Wind River Systems
Douglas Hoffman Education and Professional
  • MBA: Santa Clara University
  • MSEE: U.C. Santa Barbara
  • BA Computer Science: U.C. Santa Barbara
  • Fellow of the American Society for Quality (ASQ)
  • Certificate in Software Quality Engineering (CSQE) from the American Society for Quality
  • American Society for Quality Certified Manager of Quality/Organizational Excellence (CMQ/OE) [previously known as Certified Quality Manager]
  • Credentialed California Community College Instructor for Computer Science; Computer and Related Technologies
  • Program Co-Chair for the Third Conference for the Association for Software Testing (CAST 2008)
  • Past Chair of ASQ's Santa Clara Valley Section (Section 0613)
  • Past Chair of the Santa Clara Valley Software Quality Association (SSQA), a task group of ASQ
  • Visiting Professor of Electrical Engineering at Howard University
  • Program Chair for the Third International Conference on Software Quality (ASQC Software Division)
  • US Program Chair for the First World Congress on Software Quality (ASQC Software Division)
  • Conference Chair for the Third SSQA Software Quality Conference
  • Speaker at conferences
  • Member of ACM and IEEE
  • ISO 9000: Lead Auditor Training (for both ISO9000-1994 and ISO9000-2000); past Registered Provisional Auditor
  • IEEE Certificate for services rendered in furthering the objectives of IEEE at Howard University
  • ASQC Software Division Certificate of Appreciation, Third International Conference on Software Quality
  • ASQC Software Division Certificate of Appreciation, Fourth International Conference on Software Quality
  • ASQC Software Division Certificate of Appreciation for First World Congress for Software Quality


Updated October 12, 2007

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